Privacy Policy for thalorive.com
Get to know how we handle, protect, and respect your personal data at thalorive.com
Introduction to Our Privacy Policy
At thalorive.com, we prioritise transparency and responsibility in how we process your personal information. This policy outlines the types of data we collect, why we collect it, and what rights you have regarding your personal data.
We want you to feel confident in how we protect and respect your privacy when using our website. Please read this Policy carefully to understand our practices and your choices under Malaysia's data protection laws.
Types of Data We Collect
We collect only information necessary to provide and improve our services. This includes data you provide directly and information collected automatically when you use our site.
Direct Information You Provide
- • Full name and contact details submitted during queries
- • Email addresses provided for newsletter subscriptions
- • Questions or feedback shared via our contact forms
- • Responses to our surveys and polls
- • Other information voluntarily given by you
Automatically Collected Information
- • IP address for security and visitor analytics
- • Browser type and version to optimise site functionality
- • Device information such as operating system
- • Anonymous usage data collected through cookies
- • Interaction logs for basic site troubleshooting
How We Use Collected Data
Collected data is used to operate, secure, and improve our services, respond to your requests, and keep you informed about relevant updates.
- • Processing user queries and feedback efficiently
- • Communicating service updates and site changes
- • Enhancing overall website performance and content
- • Ensuring safety, integrity, and regulatory compliance
- • Sending informational emails you opt in to receive
- • Improving site navigation and user experience
- • Monitoring for malicious or fraudulent activity
Our Commitment: We are committed to your privacy and comply with all relevant privacy and data protection laws in Malaysia while handling your personal data.
Sharing and Disclosing Information
We do not sell your personal data. Information may be shared with trusted partners and service providers under strict confidentiality and only for permitting site operation or complying with legal requirements.
Authorised Service Providers
We may contract with providers for technical, mailing, or analytics support who only access data as required to fulfil their services.
Legal and Regulatory Obligations
Your data may be disclosed to authorities if required by Malaysian law, court order, or for protecting user rights and safety.
Anonymous Statistics and Analysis
We may aggregate data in a way that does not identify individuals for reporting or research purposes.
Your Rights Over Personal Data
You have the right to access, correct, delete, and manage your personal data according to Malaysian data protection regulations.
- • Request access to your personal information
- • Request corrections to inaccurate data
- • Request deletion of your personal information
- • Request export in machine-readable format
- • Object to processing under certain conditions
- • Request restriction of how your data is used
To exercise your data rights, please contact us at the details provided at the end of this policy.
How We Protect Your Data
We use technical and organisational safeguards to ensure your personal data remains secure, confidential, and protected against misuse or loss.
Technical Security Measures
- • SSL encryption on all data transfers and forms
- • Regular security reviews and vulnerability scans
- • Firewall protections and access controls
- • Secure onsite and cloud data storage practices
Organisational Safeguarding Measures
- • Staff trained on privacy and responsible data handling
- • Access restricted to staff by job necessity
- • Regular policy reviews and compliance checks
- • Incident response and reporting procedures
Data Retention and Deletion
Personal data will be retained only as long as necessary for business, legal, or regulatory requirements. We review retention policies regularly to ensure compliance.
- • Retention linked to account or enquiry resolution
- • Usage and behaviour data deleted after review
- • Retained while relevant to service delivery
- • Stored in accordance with legal obligations
- • Kept only with your ongoing consent
You can request data deletion by contacting us directly.
International Data Transfers
Where data may be transferred outside Malaysia, we ensure all safeguards required by law are in place for adequate protection.
- • Contracts with non-Malaysian providers reviewed
- • Standard contractual clauses incorporated
- • Transfers only for necessary processing activities
- • User notification for significant transfers
Cookies and Similar Technologies
We use cookies to support core site functions, improve performance, and ensure a smoother browsing experience. Cookie types and management options are explained in our Cookie Policy.
Types of Cookies We Use
- • Necessary for secure, basic site interaction
- • Monitor site analytics and usage trends
- • Enable remembering user preferences
- • Support additional, non-essential features
You can manage your preferences or decline cookies at any time via your browser settings.
Changes to This Privacy Policy
We may revise this privacy notice periodically. Material updates will be communicated on our website and through direct notification where possible.
- • Prominent notice posted on our homepage
- • Pop-up notification upon major changes
- • Direct email to registered users, when practical
- • Historical change log maintained online
Regularly reviewing this policy keeps you up to date with our practices.
Contact Us About Privacy
Questions about privacy? Contact us for details.
Thalorive
Infinity8 Reserve JBCC, Level 18 & 19, Menara JLand Johor Bahru City Centre, Jalan Tun Abdul Razak, Johor Bahru 80000 Malaysia
Phone: +6017-965 0147
Email: content@thalorive.com
Last updated: December 31, 2025
Effective date: December 31, 2025